Resident Well-Being

Resident Well-Being Subcommittee Mission Statement

To encourage members of the GME community to flourish personally and professionally by:

  • appreciating their own abilities and strengths
  • intentionally attending to the six dimensions of well-being
  • engaging in work and learning
  • managing the challenges and stresses of life
  • connecting and contributing to their relationships and environment

Six Dimensions of Well-Being

  • Physical
  • Emotional
  • Social
  • Intellectual/educational
  • Occupational
  • Spiritual/meaningful

Where to Get Help

ReST Mental Health Program

The ReST (Resident Support Team) Program supports residents and fellows who seek assistance. Residents and fellows wishing to schedule a confidential appointment should call the Center for Advanced Psychiatry at 716-835-1246. Identify yourself as a UBMD resident physician. Appointments are scheduled during business hours, usually within three weeks, and programs support residents who need to attend important medical appointments. The Center is located at 4955 N. Bailey Ave, Suite 130 Amherst, NY  14226. ReST psychiatrists can facilitate referrals with community therapists if needed.

Blue Cross Blue Shield TeleDoc

Resident and fellow health insurance offers this service, accessible 24 hours a day, 7 days a week, to schedule all types of medical appointments, including mental health services. This service connects you to a board-certified physician by video. Physicians can review symptoms and medications, perform and exam, and recommend a treatment plan. Doctors are available within minutes or by appointment, 24/7/365. Typical visits are approximately 15 minutes, and mental health visits range from 25-50 minutes.

To access care, visit Blue Cross Blue Shield of WNY Doctor on Demand, download the Doctor on Demand app from the App Store or Google Play, or text ENROLL to 68398. Call 1-800-997-6196 or email support@doctorondemand.com for Doctor on Demand support.

Concern About Immediate Harm

Crisis Services 24-hour hotline: 716-834-3131

This service offer a 24/7 response to concerns in the area of emergency mental health services. It offers a local resource for treating and assisting people in emotional crisis through a variety of therapeutic services. Calls can be for information, referral or immediate assistance.

National Suicide Prevention Lifeline (toll-free) 1-800-273-TALK

911 – Call if there is an injury or immediate danger, and the situation requires that a law enforcement officer, fire fighter, or emergency medical help is needed right away.

UB Employee Assistance Program (EAP)

Counselors can meet with residents on all UB campuses. Submit the form via the website or by calling 716-645-4461 or email ub-eap@buffalo.edu.

Center for Occupational and Environmental Medicine (COEM)

COEM is the provider for resident and fellow employee health requirements.

COEM Social Worker

Contact Carrie Wieder, social worker, by email or call 716-898-4967 for support and resources.

ECMC Help Center

The Help Center provides outpatient evaluations for individuals who have the desire to link with mental health services, as well as provide short term intervention for those who may be experiencing a crisis or feeling distressed. To access, call 716-898-HOPE (4673), press option #3 (psychiatry), then press option #4 (Psychiatric Help Center).

Fitness for Duty Concern

Program Directors may contact the Lead Physician for Resident Employee Health, Dr. Kenyani Davis, if they are concerned about a resident or fellow’s fitness for duty.