Android Devices


  1. Open the Outlook app
  2. Tap on the UB Exchange email icon at the top left
  3. Tap on the gear icon at the bottom left
  4. Tap on your UB email account under Mail Accounts
  5. Scroll to the bottom and tap Delete Account, then tap Delete
  6. Tap Add Account
  7. Tap Add Account > in the lower right corner
  8. Enter your email address and tap Continue
  9. On the UB-branded page, enter your UBIT password and tap Sign in
  10. Complete Duo two-factor authentication
  11. Tap maybe later
  12. Tap skip
  13. Your email will load

Native Mail Client

Option 1 - Update to an existing mail client setup

  1. Change the account name from ad\UBITname to <UBITName>
  2. Re-enter your email password

Option 2 - New account setup in the mail client

  1. Remove the email account
  2. Re-create it in Email Setup. Use the follwoing 

Email: <UBITname>
Domain/Username: <UBITname>

Google play logo.

We recommend using the Outlook app for Android.