Faculty/staff: Admin By Request for UB-managed devices

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Photographer: Meredith Forrest Kulwicki

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By Michael Canfield
IT Communication Specialist

Published August 17, 2026

Some UB faculty and staff may occasionally need elevated access on UB-managed devices to perform approved tasks, such as installing or updating software. In approved exception cases, university IT staff may offer Admin By Request (ABR) to provide temporary administrative access without granting permanent administrator or other elevated rights.

Faculty and staff who believe they require elevated privileges should work with their UB Distributed IT department to discuss their business need.

What is Admin By Request?

Admin By Request is an Endpoint Privilege Management Security tool that allows temporary administrative and/or other elevated access on university-managed devices. ABR usage will only be granted after an endpoint exception request has been submitted and approved by your departmental IT.

Rather than assigning permanent administrator rights, Admin By Request enables faculty and staff to perform specific approved administrative tasks when needed. Activity is logged to support security, compliance, and auditing requirements.

Admin By Request does not:

  • Grant permanent administrator rights 
  • Allow unrestricted software installation or updating
  • Allow individuals to install any application they choose

Faculty or staff using Admin By Request must continue to follow:

Administrative access: exceptions only

Administrative access remains an exception to university policy and requires review and approval through the established exception process. Requests are reviewed on a case-by-case basis and, if approved, Admin By Request may be implemented for the specific approved use case.

Get help with technology at UB

Contact your distributed IT department to request temporary administrative access or for assistance with your UB managed devices. The UBIT Help Center is here to help with your technology needs such as email and UB-provided software. 

UB Information Technology News keeps UB students, faculty, and staff informed about their IT services and showcases creative collaborations between UBIT and the campus community. Published by UB Information Technology and distributed via email as The Monthly Download. Edited by Diana Tuorto, IT Communication and Engagement, dianatuo@buffalo.edu.