Update your Zoom App by November 4th

A woman in a Zoom call with several other people that can be seen on her screen.

Published October 20, 2023

Beginning November 4, 2023, you will no longer be able to use an old version of Zoom when joining and hosting meetings at UB. Update your personal devices today to avoid any disruptions in the future.

To ensure your Zoom app has the best security and all the latest features, Zoom is requiring customers to install the most recent version of the app every three months. To that end, you must update the app by November 4th in order to continue using it.

Run your Zoom update prior to exams



Canfield photo.

Michael Canfield 

Although you may have already updated the application, double check that all of your devices are up to date. To check which version you have, follow Zoom’s instructions.  

Why update?

There are other good reasons to update: using the latest version of software is a best practice that ensures you benefit from the latest security features and enhancements. 

Keeping Zoom updated also means you’ll enjoy the newer, useful features introduced to Zoom in recently, including:

If you can't update the app, instructions on how to join a restricted Zoom meeting with an out-of-date app or from a web browser are available here:   


Need help?

For more information about using Zoom at UB, visit buffalo.edu/ubit/zoom. To get help with Zoom, you can talk to Zoom's virtual assistant 24 hours a day.

For help with other technology at UB, contact the UBIT Help Center, online at buffalo.edu/ubit/help or by phone at 716-645-3542.