Published January 19, 2024
As of January 2024, Jabber was upgraded to allow UB faculty and staff to set their current location when using Jabber on a Mac or PC. This feature will allow 911 responders to find individuals faster during an emergency.
When you are using Jabber on a PC or Mac, Jabber doesn't know where you are, even if you are on campus. As a result, if you call 911 from Jabber without first setting up your location, your call may not be routed to the nearest emergency personnel.
UB University Police: 716-645-2222
In January 2022, RAY BAUM's Act went into effect, which states that organizations managing multi-telephone line services must provide dispatchable location information when routing 911 calls to a public safety answering point. The new Jabber feature, called 9Line, will allow someone using Jabber to provide precise, detailed location information to emergency dispatchers when a 911 call is placed using Jabber.