How UB students use technology: Read the report

A student writes on a tablet at a desk.

Photographer: Douglas Levere

Portrait photo of Michael Canfield

By Michael Canfield
 IT Communication Specialist

Published April 23, 2026

UBIT has released the 2025 Student Experience report, offering a detailed look at how students use technology for learning, communication, and daily campus life.

Read the 2025 Student IT Experience Survey report

Students can take the survey every fall semester. Previous reports are available online. 

How students are working and learning

Based on feedback from more than 1,300 students, laptops, especially Windows (60%) and Mac (37%), remain central to coursework. Microsoft 365 (90%) continues to be the most widely used platform, reinforcing the importance of core, institutionally supported tools.

AI is becoming part of the classroom

Artificial intelligence is now a regular part of the student experience. Tools like ChatGPT (39%) are widely used, with many students incorporating AI into their coursework on a weekly (43%), or even daily (17%), basis.

Cost remains a barrier for some students

While most students rely on personal devices, affordability continues to impact access. Nearly half of students who don’t use a laptop or tablet for coursework say cost is the main reason, showing that device access remains an important equity consideration.

Overall experience remains strong

Most students report positive experiences with classroom technology and how instructors use it. The results point to strong foundations, with opportunities to improve reliability and awareness of available services.

Get help with technology at UB

The UBIT Help Center is here to help with your technology needs at UB. Students can also reach out to the UB Tech Squad for help; they can meet you anywhere on North or South Campus.

UB Information Technology News keeps UB students, faculty, and staff informed about their IT services and showcases creative collaborations between UBIT and the campus community. Published by UB Information Technology and distributed via email as The Monthly Download. Edited by Diana Tuorto, IT Communication and Engagement, dianatuo@buffalo.edu.