UB Zoom sign-in change effective January 20th

Two University at Buffalo students standing in a classroom with their laptops in their hands.

Photo: Douglas Levere

Portrait photo of Firstname Lastname

By Sarah Zamer
IT Communications Specialist

Published January 16, 2025

Starting January 20, 2025, you will notice a different sign-in screen when you first log on to UB Zoom. Here’s what you need to know.  

New sign-in screen for UB Zoom requires full email address

When you first sign-in to UB Zoom starting January 20th, you will be taken to a different log in screen that looks like the image below: 

University at Buffalo sign-in screen when first logging into Zoom. Please enter your full UB email address and select next.

Enter your full UBmail address (ex: jdoe@buffalo.edu) and password to sign-in to UB Zoom.  Make sure you enter your full UB email address, not just your UBITName. 

You may also be asked to verify your identity with Duo two-step verification. 

UBIT is changing this single sign-on (SSO) process to provide a consistent login experience for students, faculty, and staff. 

Update Zoom app before February 1st

If you haven’t already done so, make sure your Zoom app is updated by February 1, 2025 on all your devices to avoid disruptions during the semester. 

Need more help with UB Zoom?

For more information about UB Zoom, visit buffalo.edu/ubit/zoom. To get help with Zoom, you can talk to Zoom’s virtual assistant 24 hours a day. 

The UBIT Help Center is here to help with your technology needs at UB. Students can also reach out to the UB Tech Squad for help; they can meet you anywhere on North or South Campus.  

UB Information Technology News keeps UB students, faculty, and staff informed about their IT services and showcases creative collaborations between UBIT and the campus community. Published by the Office of the Chief Information Officer at UB and distributed via email as The Monthly Download. Edited by Diana Tuorto, IT Communication and Engagement, dianatuo@buffalo.edu.