Administrative Track

Develop a basic understanding of the administrative aspects of managing an Emergency Department.

Scholarly Track Requirements

All residents will participate in a one hour monthly meeting during Grand Rounds time for their specific track, which may include applicable reading with discussion, didactics or evaluation of their progress.

Goal

The goal of the administrative track is to develop a basic understanding of the administrative aspects of managing an Emergency Department. This will include:

completing an administrative project
performing QA activities
evaluating adverse patient outcomes
interfacing with ancillary and hospital administration personnel
understanding clinical revenue generation and
attending an administrative focused conference.

Requirements

1. Focused Administrative Project (select one)

Develop and Implement a Clinical Pathway for the ED or equivalent administrative project. Examples:
- Congestive Heart Failure
- Goal Directed Sepsis Protocol
- Cardiac Arrest/Hypothermia
- Rapid Care paths/Triage Redesign
Participate in Development and Implementation of an Electronic ED Medical Record
Participate in the Planning Process of a new Emergency Department
Participate in the Development or Operation of a Revenue Center within the Department (Travel Medicine/Occupational Health)
Develop an Expertise in the Administrative Operation of an Observation Unit
Develop an Expertise in Emergency Department Revenue Generation
Develop Emergency Department administrative project agreed to by track preceptor and residency director

2. Hospital/Emergency Department Administration

Attend Hospital Committee Meeting (preferably Medical Executive Committee or equivalent) with ED Director at least 3/yr
Attend monthly departmental meeting at least 2/yr

3. Quality Assurance Activity (select one)

Oversight of resident QI at a site
Participate in preparation for and attend monthly staff M&M
- Complete and Present M&M cases (2/year)
Perform departmental QI audits (at least 5)
Assist with departmental response to patient complaints
- Address all complaints for either site for one month