Clinical Operations

Clinical research pillars include:

1. patient-centered health care in a value-based reimbursement system
   
2. academic partnerships in the Family Medicine practice, including Pharmacy, Social Work, and Medical Student Education
3. academic partnerships in the provision of care for patients with substance-use disorder, including Pharmacy and Social Work
4. provider education in refining diagnoses of chronic medical conditions
5. provider education in advancing appropriate coding and documentation in the best interest of patient care

By translating research into practice, the Primary Care Research Institute (PCRI) seeks to:

• facilitate systemic support for patient self-management
• improve the usability of electronic health records
• bolster communication as patients move across healthcare systems
• improve the integration between behavioral and medical health teams
• limit unintended harms due to over- or under-treatment, such as infections or addiction to prescription opioids

PCRI evaluates programs designed to assess and incorporate patient satisfaction into clinical operations using relevant metrics. Our research also focuses on evaluating the impact of partnerships between different systems of care on patient health outcomes. We collaborate with translational researchers across UB, encourage interprofessional education, and convert findings into practice.