Costanzo-Metcalfe Named Interim Associate Vice President for Business Operations at the Jacobs School

Published February 27, 2024

Krissy Costanzo-Metcalfe in a black blazer and blue shirt.

We are pleased to announce the appointment of Kristina Costanzo-Metcalfe, MEd, as the interim associate vice president for business operations and unit business officer at the Jacobs School of Medicine and Biomedical Sciences. 

A familiar face with invaluable experience, Krissy has spent the last 18 years at the University at Buffalo, honing her expertise in budget, finance, enrollment, human resources, operations and strategic initiatives.  

In her role as key financial advisor to the vice president for health sciences and dean of the Jacobs School, Krissy will be a driving force for strategic initiatives and operational excellence. She will lead academic and clinical resource planning efforts, staffing, operations, and growth initiatives, ensuring their alignment with the university’s overall vision and goals. 

Working closely with school leadership, UBMD practice plans, and affiliated health systems partners, Krissy’s efforts will be integral in the school’s expansion as an internationally recognized leader in medical education, research, and clinical care improving health and wellness across the life span for people in Western New York and beyond.

As a strategic business partner, she will provide insightful guidance and leadership to the human resources, finance, facilities and space planning, medical computing, and operations management teams, fostering a collaborative environment that optimizes efficiency and drives excellence across the organization.

Krissy was recruited to the Jacobs School of Medicine and Biomedical Sciences in 2023 to serve as assistant dean, senior director of finance and administration. In this role, she led the finance and human resources teams, provided oversight of the school’s annual budget process, and led numerous financial and operational strategic initiatives.  

With an extraordinary track record of driving growth and transformation as the chief business officer at the School of Public Health and Health Professions, she played a pivotal role in guiding the school through major financial milestones. Her contributions include doubling student enrollment, increasing operating revenues, expanding the number of tenured/tenure-track faculty, and making substantial investments in the school’s research enterprise.

During her time in UB’s Division of Academic Affairs, Krissy's leadership on strategic initiatives brought impactful change, demonstrating her ability to navigate complex challenges and deliver results. In short, Krissy's proven track record of growth, collaboration, and innovation makes her an invaluable asset for any team. 

Krissy's passion extends beyond her professional domain. She founded the UB LGBTQ Faculty and Staff Association, demonstrating her commitment to fostering an inclusive and welcoming environment for the university community.

Her impressive academic background, including a master's degree in education from the University at Buffalo and completion of the Administrative Management Institute program at Cornell University, further strengthens her qualifications.

We are grateful to Krissy for her leadership and service during this transitional period, during which time I will launch a search to find a permanent replacement for the position of associate vice president for business operations.

Please join us in congratulating Krissy on her well-deserved appointment. We're confident that her leadership and extensive experience will be invaluable in this crucial role. We look forward to her continued contributions as a member of the vice president for health sciences senior leadership team.


Allison Brashear, MD, MBA
Vice President for Health Sciences
Dean, Jacobs School of Medicine and Biomedical Sciences
University at Buffalo