Counseling Services

Counseling services are available both on and off campus.

UB Counseling Services

Jacobs School of Medicine and Biomedical Sciences

Amberly Panepinto, PhD
Room 1102, 955 Main Street, Buffalo
Appointment Number: (716) 645-2720

Medical students and graduate students, who attend classes and/or work at the Jacobs School of Medicine and Biomedical Sciences, are eligible to receive counseling at this location.

Individuals should call Counseling Services at (716) 645-2720 to schedule an initial assessment appointment to initiate the counseling process. Initial assessment appointments are conducted at 120 Richmond Quad office on the North Campus or the Michael Hall office on the South Campus. Initial appointments ARE NOT conducted at the Jacobs School.

At the initial assessment, a student should let the counselor know if he or she prefers that on-going counseling take place at the Jacobs School. If a student prefers not to have services at the Jacobs School or if a student’s availability does not match the counselor at that location, the student may opt to meet with the counselor at one of our other locations or may opt to see a different counselor.

Crisis walk-in appointments will not be available at the Jacobs School. Crisis appointments are ONLY available at our 120 Richmond Quad location on the North Campus.

North Campus

120 Richmond Quad, Ellicott Complex, Buffalo, NY 14261-0053
Appointment Number: (716) 645-2720

Services are free, voluntary and confidential. Same-day crisis appointments are available. Counseling services are provided by psychologists; a consulting psychiatrist is available as needed. Hours are 8:30 a.m. to 5 p.m. Monday, Tuesday & Friday and from 8:30 a.m. to 7 p.m. Wednesday & Thursday. Students can stop in Richmond Quad or call to make an appointment.

South Campus

2nd Floor of Michael Hall
Appointment Number: (716) 645-2720

Counselors are available on the South Campus in Michael Hall from 8:30 a.m. to 7 p.m. Monday and from 8:30 a.m. to 5 p.m. Tuesday through Friday. Services are free, voluntary and confidential. Students can stop in Michael Hall or call to make an appointment.

UB Counseling Services is also available to meet with medical students at the Jacobs School of Medicine and Biomedical Sciences (Downtown Campus) on a limted basis. Students wishing to meet with a counselor at the medical school should let UB Counseling Services know at their initial assessment.

UBMD Psychiatry Services

The following UBMD Psychiatrists are available to meet with medical students:

To make an appointment, students should call (716) 835-1246 and identify themselves as UB medical students. The staff member who answers the phone will make the first appointment for them. After this time, the psychiatrists will make any follow up appointments with the student. UB Counselor, Amberly Panepinto, can also assist with making any referrals when appropriate and at the wishes of the student.  

All information will be kept confidential and will not be shared with the individuals in the Offices of Medical Education without the students expressed consent.


Counseling Services provides same-day crisis appointments for students in crisis. Please call (716) 645-2720 if you or someone you know is in need of immediate counseling services.

If you are in crisis after business hours, contact University Police at (716) 645-2222 and ask to speak to the counselor-on-call. One of UB’s counselors will call you back as soon as he or she is able, usually within 15 minutes to provide a brief assessment and make recommendations. You will be expected to provide your name, phone number and address.

If you do not wish to reveal your identity, Crisis Services of Erie County provides a 24-hour hotline at (716) 834-3131.