To encourage members of the GME community to flourish personally and professionally by:
Thrive! is a UB weekly email sent to all residents, fellows, program directors and administrators. If you’ve missed an issue or want to reference past information, there is now a digital Thrive! archive of the past 20 issues.
The Resident Support Team (ReST) supports residents and fellows who seek assistance. ReST counseling and therapy services are now provided by Marvin Behavioral Health, who provides access to vetted therapists trained to support the mental health needs of healthcare workers. All residents and fellows have access to 1:1 virtual therapy from experienced therapists:
● Night and weekend sessions
● 100% confidential and HIPAA compliant
● Accepted by insurance
● 24/7 crisis hotline at 888-404-1163
Find the right therapist for you and schedule a confidential appointment at meetmarvin.com/ubgme
Appointments can be scheduled virtually. While UB GME programs support residents who need to attend important medical appointments during typical business hours, appointments are also available in the early evening and on Saturdays.
Marvin is accepted by Highmark Blue Cross, and transparent about costs. Based on the resident plans with Highmark, copays, or what is paid out of pocket per session, may vary. To understand what your copay will be, sign up for Marvin at meetmarvin.com/ubgme. You will receive a copay quote before committing to your first session.
Developed with the help of practicing psychiatrists and academics, Marvin’s approach has been built specifically with the needs of medical professionals in mind.
Mental health screenings are a quick way to determine if you or someone you care about may need to reach out to a doctor or mental health professional for an evaluation. These types of screenings are typically designed to be educational, not diagnostic. If you take a screening, and need an appointment with a professional, please use resources on this page.
Crisis Services 24-hour hotline: 716-834-3131
This service offers a 24/7 response to concerns in the area of emergency mental health services. It offers a local resource for treating and assisting people in emotional crisis through a variety of therapeutic services. Calls can be for information, referral or immediate assistance.
National Suicide Prevention Lifeline (toll-free) 1-800-273-TALK
911 – Call if there is an injury or immediate danger, and the situation requires that a law enforcement officer, firefighter or emergency medical help is needed right away.
Resident and fellow health insurance offers this service, accessible 24 hours a day, 7 days a week, to schedule all types of medical appointments, including mental health services. This service connects you to a board-certified physician by video. Physicians can review symptoms and medications, perform and exam, and recommend a treatment plan. Doctors are available within minutes or by appointment, 24/7/365. Typical visits are approximately 15 minutes, and mental health visits range from 25-50 minutes.
To access care, visit Highmark WNY Doctor on Demand, download the Doctor on Demand app from the App Store or Google Play, or text ENROLL to 68398. Call 1-800-997-6196 or email support@doctorondemand.com for Doctor on Demand support.
There are clean and private facilities for lactation at all hospital sites. For the most up-to-date list of these facilities, please contact the UB GME HR team at ubgmehr@buffalo.edu.
Residents and fellows can schedule a primary care visit though the new combined UBMD Primary Care Group that includes Family Medicine, Medicine- Pediatrics, and Internal Medicine. When calling, identify yourself as a UB resident physician and request the first available new patient appointment. For more information please visit UBMD Primary Care.
Counselors can meet with residents on all UB campuses. Submit the form via the website or by calling 716-645-4461 or email ub-eap@buffalo.edu.
COEM is the provider for resident and fellow employee health requirements.
COEM Social Worker
Contact Carrie Wieder, social worker, by email or call 716-898-4967 for support and resources.
ECMC Help Center
The Help Center provides outpatient evaluations for individuals who have the desire to link with mental health services, as well as provide short-term intervention for those who may be experiencing a crisis or feeling distressed. To access, call 716-898-HOPE (4673), press option #3 (psychiatry), then press option #4 (Psychiatric Help Center).
Program directors may contact the Lead Physician for Resident Employee Health. Dr. Michael Freitas if they are concerned about a resident or fellow’s fitness for duty.